Privacy Policy for LivePhoto.Video and LivePix App

Effective Date: February 11, 2026

Introduction

Welcome to LivePhoto.Video and LivePix App. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and app services.

Information We Collect and Why

We may collect the following categories of data:

1. Account and Contact Information

   • What we collect: Email address and other information you provide.
   • Why we collect it: Account access, service delivery, and support.

2. Usage Information

   • What we collect: Feature usage, operation logs, and interaction patterns.
   • Why we collect it: Product analytics, reliability, and service improvement.

3. Device and Technical Information

   • What we collect: Device model, operating system, app/browser version, language, and basic diagnostic information.
   • Why we collect it: Compatibility, troubleshooting, and performance optimization.

4. Media Files

   • What we collect: Images, videos, LivePhotos, and related media uploaded for processing.
   • Why we collect it: To provide conversion, generation, and editing functions you request.
   • Retention: Usually temporary and deleted after processing or within a limited retention window.

5. Payment and Subscription Information

   • What we collect: Product type (for example subscription or one-time purchase), transaction status, order identifier, subscription period and renewal status, purchase timestamp, and entitlement status.
   • What we do not collect: Full payment card numbers are not stored by us for App Store purchases.
   • Why we collect it: Access control for paid features, fraud prevention, accounting, and support.

6. Cookies and Similar Technologies (Website)

   • What we collect: Cookies and similar identifiers used by our web service.
   • Why we collect it: Session management, preferences, and analytics.

App Store and Third-Party Processing

For iOS in-app purchases, payment processing and billing are handled by Apple. We receive only purchase-related records needed to validate and provide service entitlements. Apple may process additional data under its own privacy policies.

We may also use trusted service providers for hosting, analytics, customer support, and security operations under confidentiality and data-processing obligations.

How We Share Information

We do not sell personal information. We may share information only when necessary:

• With service providers acting on our instructions
• To comply with legal obligations or lawful requests
• To protect rights, safety, and security of users, us, or the public
• In connection with a merger, acquisition, or similar transaction, subject to lawful safeguards

Data Retention

We keep personal data only as long as needed for service purposes, legal obligations, dispute resolution, and enforcement of agreements.

• Media processing files are generally short-lived.
• Payment/subscription records may be retained longer for accounting, compliance, and support.

Security

We implement reasonable technical and organizational safeguards (such as encryption in transit, access controls, and monitoring). No system is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses. You may also request account deletion by contacting us.

For iOS subscriptions, cancellation and subscription management are handled in iOS Settings via your Apple ID account.

Children's Privacy

Our services are not directed to children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children in violation of law.

Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective when posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Copyright Owner: livephoto.video
Email: [email protected]

By using LivePhoto.Video or LivePix App, you consent to this Privacy Policy where consent is the lawful basis, or otherwise acknowledge this Policy as applicable to your use.